Heritage Building Society Limited (now Heritage Bank) is the largest building society in Australia and one of the nation’s best performing financial institutions. Heritage is an authorised deposit-taking institution similar to all banks, building societies and credit unions. The company was formed in 1981 by the merger of Toowoomba Permanent Building Society (founded 1875) and the Darling Downs Building Society. With head office in Toowoomba, the company mainly operates in the Darling Downs geographical area. It has over 128 retail outlets across Queensland as well as broker services in Queensland, New South Wales, Victoria, and South Australia. In 2009, Heritage passed the $7 billion mark in assets under management. As of 30 June 2011, the company’s total assets amounted to A$8.045 billion and total liabilities amounted to A$7.773 billion. As a mutual, it is collectively owned by its members, not by shareholders. Heritage scored a customer satisfaction rating of 90 per cent for customers who considered the Society as their main financial institution.

In December 2011, Heritage Building Society changed its name to Heritage Bank.

Head office address:
6th Floor 400 Ruthven St
Toowoomba QLD 4350
Phone: 13 14 22
Overseas: + 61 7 46 90 9000
Hours: M - Fr, 8:30 - 5:00
Website: www.heritage.com.au